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Quality
Our Quality Policy
Carefully selected products to meet the most rigorous quality and certification standards.
Commitment to Excellence and Quality, in delivery and customer service.
The management of GRFH, recognizing the growing competition, rapid technological advancements, and increasing market demands, has committed to implementing targeted actions to exceed customer needs and expectations.
This commitment ensures compliance with requirements and the continuous improvement of our Quality Management System, in alignment with the NP EN ISO 9001 standard.
Thus, we highlight some of the key principles that make up our Quality Policy:
Satisfaction
Permanent satisfaction of customers and other stakeholders, meeting their needs and expectations while complying with legal and regulatory requirements.
Safety
Ensuring mutually beneficial relationships with our business partners to provide joint growth.
Seeking Solutions
Encouraging the development of activities that allow the realization of the quality policy and the continuous improvement of the effectiveness of the Quality Management System, always seeking new solutions to strengthen the company both organizationally and personally. This includes training, internal audits, corrective actions, and other improvements aimed at achieving our strategic objectives.
Social Responsibility
We instill in every employee a sense of responsibility for performing their tasks with excellence and quality, while ensuring they have the necessary conditions to fulfill their roles effectively.
This Quality Policy is clearly communicated to all stakeholders and is expected to be upheld by every member of the organization.
Certifications That Set Us Apart
Scoring Top 5%
Top 5% Best SMEs de Portugal
ISO 9001:2015
Quality Management Systems
